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Printer error troubleshooting
The following tables explain messages that might appear on the printer control panel.
Alphabetical printer messages and their meanings are listed in the
Table 7-2. Alphabetical
printer messages table, and numerical printer messages are listed in the Table 7-3.
Numerical printer messages table.
NOTE
Not all messages are described in the tables; those messages that are not listed are self-
explanatory.
Status messages
Status messages reflect the current state of the printer. They inform you of normal printer
operation and require no interaction to clear them. They change as the state of the printer
changes. Whenever the printer is ready, not busy, and has no pending warning messages,
the status message Ready is displayed if the printer is online.
Warning messages
Warning messages inform you of data and print errors. These messages typically alternate
with the Ready or Status messages and remain displayed until the
button is pressed. If
CLEARABLE WARNINGS is set to Job status = in the printer’s configuration menu, these
messages are cleared by the next print job.
Error messages
Error messages communicate that some action must be performed, such as adding paper or
clearing a paper jam.
Some error messages are auto-continuable. If AUTO CONTINUE=ON is set in the menus,
the printer will continue normal operation after displaying an auto-continuable error message
for 10 seconds.
NOTE
Any button pressed during the 10-second display of an auto-continuable error message will
override the auto-continue feature, and the function of the button pressed will take
precedence. For example, pressing the S
TOP
button will cancel the job.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by turning the printer off and then on. These messages are not affected by the auto
continue setting. If a critical error persists, service is required.
The following table lists and describes control panel messages in alphabetical order.
Alphabetical printer messages
The following table lists the alphabetical control panel messages. The numerical messages
are listed in the following table.
312 Chapter 7 Troubleshooting ENWW