HP (Hewlett-Packard) 3550 All in One Printer User Manual


 
Message Description Action
59.XYcontinued
PRINTER ERROR
alternates with
To continue
turn off then on
A printer motor error has occurred.
X and Y are detailed below.
X Description:
5 - Primary transfer roller engaging
motor (M5) startup error.
6 - Primary transfer roller engaging
motor (M5) rotation error.
7 - Developer motor (M4) startup
error. 8 - Developer motor (M4)
rotation error.
9 - Drum motor (M3) startup error.
9 - (when Y is also 9) - Secondary
transfer engaging mechanism error.
A - Drum motor (M3) rotation error
C - Delivery motor (M2) rotation error
Y Description:
0 - No color
K - Black
C - Cyan
M - Magenta
Y - Yellow
Turn the printer off and then back on.
For the following errors perform the
indicated action:
59.7Y and 59.8Y Error on control panel
Error occurred when the developing motor
started or while the developing motor was
rotating. For all the following errors perform
the actions listed below
59.5Y and 59.6Y - Error on control panel.
59.05.00 and 59.06.00 - Event log only.
An error occurred when the primary
transfer roller engaging motor started or
while the motor is rotating.
1. The connectors in the primary transfer
roller engaging motor drive signal line are
not connected properly. Reseat the motor
connector J5005 and the DC controller
PCB connector J1014.
2. Faulty primary transfer roller engaging
motor. Replace the motor.
3. Faulty DC controller PCB. Replace the
DC controller PCB.
Table 7-3. Numerical printer messages (continued)
346 Chapter 7 Troubleshooting ENWW