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Message Description Action
13.XX.YY JAM IN
TRAY X
alternates with
For help press
Clear jam then press
A page is jammed in tray X.
Press for help.
or
See
Paper path troubleshooting, later in
this chapter.
NOTE
If Jam Recovery is set to OFF some pages
will not be reprinted. Re-send the missing
pages.
20 INSUFFICIENT
MEMORY
alternates with
For help press
To continue press
The printer has received more data
from the computer than fits in
available memory.
1. Press to continue printing.
NOTE
A loss of data will occur.
2. Reduce the complexity of the print job
to avoid this error.
3. HP 3700 only - Add additional memory
to allow printing of more complex pages.
4. HP 3500/3550 only - on the printer
driver, set Raster Compression on the
Advanced tab to Maximum.
22 EIO X
BUFFER OVERFLOW
alternates with
To continue press
HP 3700 only when an EIO device
is installed.
The printer EIO card in slot X has
overflowed its I/O buffer during a
busy state.
Press to continue printing.
NOTE
A loss of data will occur.
22 PARALLEL I/O
BUFFER OVERFLOW
alternates with
To continue press
HP 3700 only.
The printer’s parallel buffer has
overflowed during a busy state.
Press to continue printing.
NOTE
A loss of data will occur.
22 SERIAL I/O
BUFFER OVERFLOW
alternates with
To continue press
HP 3700 only when an EIO device
is installed.
The printer serial buffer has
overflowed during a busy state.
Press to continue printing.
NOTE
A loss of data will occur.
22 USB I/O
BUFFER OVERFLOW
alternates with
To continue press
The printer's USB buffer has
overflowed during a busy state.
Press to continue printing.
NOTE
A loss of data will occur.
40 BAD SERIAL
TRANSMISSION
alternates with
To continue press
HP 3700 only.
A serial data error (parity, framing,
or line overrun) has occurred while
the printer was receiving data.
Press to continue printing.
NOTE
A loss of data will occur.
Table 7-3. Numerical printer messages (continued)
ENWW Printer error troubleshooting 333