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Message Description Action
INSTALL FUSER
For help press
The fuser is either not installed or not
correctly installed in the printer, the
connector between the fuser and the
printer is not connected properly, there is
a break in either the main thermistor or
the fuser heater, or the DC controller
PCB is faulty.
1.
Press
for help.
2. Make sure the fuser is correctly
seated in its slot. See
Fuser removal
(in Chapter 6) for more information.
3. Reseat the fuser. Check the connector
J5013 between the fuser and the
printer. Replace it if damaged.
4. Turn the printer off and remove the
fuser. Measure the resistance
between the fuser connectors
J5013LA-2 (MAINTH) and J5013LA-1
(GND). If it is not within the range of
330k to 50k ohms (at ambient
temperature), replace the fuser.
5. Measure the resistance between the
fuser connectors J5013L-2 (FSRH)
and J5013L-1 (FSRN) with the fuser
removed. If it is not within the range of
12 to 52 ohms (at ambient
temperature), replace the fuser.
6. Replace the DC controller PCB.
INSTALL SUPPLIES
For status press
At least one supply item is missing or is
not correctly seated in the printer and
another supply item is missing,
incorrectly placed, out, or low. Insert the
supply item or make sure the installed
supply item is fully seated.
Press and then press for help.
or
Refer to http://www.hp.com/support/
clj3550 or http://www.hp.com/support/
clj3700.
INSTALL TRANSFER UNIT
alternates with
For help press
The transfer unit is either not installed or
not correctly installed in the printer, is
defective, the high-voltage power supply
connection to the transfer unit is
defective, or the DC controller PCB is
defective.
1.
Press
for help.
2. Ensure the transfer unit is fully seated,
that the contracts are not damaged.
See
Transfer unit removal (in Chapter
6) for more information.
3. Replace the transfer unit.
4. Replace the high-voltage power
supply PCB.
5. Replace the DC controller PCB.
LOAD TRAY X
<TYPE> <SIZE>
alternates with
To use another tray press
Tray X is either empty or configured for a
type and size other than what is
specified in the job.
Press for help.
or
Press
to print from another tray.
LOAD TRAY X
<TYPE> <SIZE>
alternates with
For help press
Tray X is either empty or configured for a
type and size other than specified in the
job. No other tray is available.
Press for help.
Table 7-2. Alphabetical printer messages (continued)
ENWW Printer error troubleshooting 317