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Message Description Action
54.XX PRINTER
ERROR
A printer command error has
occurred.
NOTE
Some messages are displayed in
the event log and some are
displayed on both the control panel
and in the event log, as identified
below.
XX Description:
(Event log only messages)
01 - humidity environmental sensor
error
05 - media sensor error
06 - Dmax density sensor out of
range
11 - yellow density sensor error
12 - magenta density sensor error
13 - cyan density sensor error
14 - black density sensor error
15 - yellow CPR sensor error
16 - magenta CPR sensor error
17 - cyan CPR sensor error
18 - black CPR sensor error
20 - CPR sensor error
(Control panel and event log
message)
21 - yellow toner remaining sensor
error
22 - magenta toner remaining
sensor error
23 - cyan toner remaining sensor
error
24 - black toner remaining sensor
error
31 - Media sensor calibration failure
(Event log only message)
32 - Media sensor is not calibrated
(event log only)
1. Turn the printer off and then back on.
2. For the specific error messages, perform
the indicated action:
54.01 - Environment Sensor Abnormality
1. The connector in the environment
detection signal line is not properly
connected. Reseat the DC controller PCB
connector J1015.
2. Defective environment sensor, replace
the environment sensor.
3. Defective DC controller PCB, replace the
DC controller PCB.
54.05 - Media sensor error
1. Perform the steps for error 54.32, below.
2. Replace the media sensor.
3. Replace the DC controller.
54.06
54.11
54.12
54.13
54.14
1. Perform a Calibrate Now procedure.
2. The DC controller is defective, replace
the DC controller PCB.
Table 7-3. Numerical printer messages (continued)
342 Chapter 7 Troubleshooting ENWW