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Voice Configuration Reference Information C-19
Telephone Company Rights and Responsibilities
If your equipment causes harm to the telephone network, your telephone company
may discontinue your service temporarily. If possible, they will notify you in advance.
But if advance notice is not practical, you will be notified as soon as possible. You will
be given the opportunity to correct the situation and you will be informed of your
rights to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of your equipment. Should they do
so, you will be notified in advance to give you an opportunity to maintain uninter-
rupted telephone service.
Repair Instructions
If you experience any operational problems while using the SmartSwitch 1800, follow
this procedure. First, determine whether the problem is the unit, other voice equipment
(e.g., a PBX or key system), or telephone company facilities.
1. If the equipment is connected directly to a telephone company line, try recon-
necting the SmartSwitch 1800 to a different line. If the problem persists, it is
likely that the SmartSwitch 1800 is at fault.
2. If the equipment is connected to other voice equipment, try reconnecting the
SmartSwitch 1800 to another port or tie line on the connected equipment. If the
problem clears up, it is likely that the connected equipment is at fault.
3. If the equipment is connected to other voice equipment, and the equipment is also
experiencing difficulty with the telephone company facilities, try reconnecting
the equipment to other telephone circuits. If the problem persists, it is likely that
the connected equipment is at fault.
If you find the problem is with the connected voice equipment, contact the manufac-
turer of the equipment for repair assistance.
If you suspect that the problem is with the telephone company lines or central office
equipment, contact your local telephone company repair service.
If the problem is with the SmartSwitch 1800, contact Cabletron Systems Technical
Support at:
Phone: 603-332-9400
FAX: 603-337-3075
E-mail: support@ctron.com