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392 Encore Presentation System • User’s Guide • Rev 04
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Ethernet Upgrade Method
e. On the command prompt line, type:
ping 192.168.0.1
... followed by Enter.
f. If the computer is able to successfully communicate with the Controller,
you will see a series of “
replies” from the target IP address. Repeat the
upgrade procedure as outlined in the “
Ethernet Upgrade Method”
section on page 390.
g. If you see a “Request timed out” message, the PC is unable to locate
and communicate with the Controller. If this is the case:
• Check your network connections and settings as described
above, or ...
• Contact your network administrator, or ...
•Contact
Technical Support. In Appendix B, refer to the
“
Contact Information” section on page 384 for details.
Note
Use the unit’s actual IP address, as determined in step 2
above.