Filter
Top Products
(or 8.5"x14"):
Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
Media type is set to other than Plain paper:
Set Media type to Plain paper.
You pressed the
Stop
button to cancel printing of a fax:
Press the
FAX
button.
Note
To print the received faxes automatically, select ON for
Auto print in FAX user settings. For details, see
Auto
print
.
When OFF is selected for Auto print in FAX user
settings, print the faxes stored in memory from the
Memory reference screen. For details, see
Printing a
Document in Memory
.
If you did not print the fax stored in memory (e.g., if you
did not resolve the problem by pressing the
Stop
button), you can delete or print the fax stored in memory
later. For details, see Document Stored in Memory
.
Busy/no signal
The telephone number you dialed is busy.
Try dialing again after waiting for a moment.
Resending Faxes (Redialing a Busy Number)
The fax number dialed is incorrect.
Check the fax number and dial again.
The recipient's fax machine did not respond (after all
automatic redialing attempts).
Contact the recipient and have the recipient check the fax
machine. For an overseas call, add pauses to the
registered number.
The recipient is not using a G3 machine.
The machine cannot send or receive documents to/from
a fax machine that is incompatible with the G3 standard.
Contact the recipient and ask the recipient to check
whether the fax machine is G3 compatible.
The touch tone/rotary pulse setting on the machine is
incorrect.
Set the machine to match the telephone line you are
using.
Confirming the Telephone Line Connection
Memory is full
The machine's memory is full because it has sent/
received too many documents, or a detailed document.
When sending a fax, divide it to resend.
When receiving a fax, print or delete documents in the
machine's memory, then ask the sender to resend the
fax.
Document Stored in Memory
Check page size Paper other than A4, Letter-, or Legal-sized* paper is loaded.
Load A4, Letter-, or Legal-sized paper.
* Legal may not be available depending on the country or
region of purchase.
Change the paper
A4/LTR/Legal Plain paper
The page size setting is set to a size other than A4, Letter-, or
Legal-size. Set Page size to A4, 8.5"x11"(LTR), or Legal (or
8.5"x14") and Media type to Plain paper to print received
faxes.
* Legal may not be available depending on the country or
region of purchase.
Fax info does not match
Transmission has been canceled because the machine
could not detect the recipient's fax machine information or
the information did not match the dialed number. This
Page 817 of 973 pagesA Message for Faxing Is Displayed on the LCD