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Preparing the Phone System 3-11
Octel 200/300 S.4.1PB60019−01
Figure 3-6 Service Provider Letter
Dear (PBX-Vendor Name):
This letter confirms the service order and tentative installation of the Octel 200/300 for
our mutual customer, (company name).
The following items are pertinent to this order:
1. Extension changes. These changes need to be completed by (date). The
(manufacturer/model type switch ) is to be configured as follows:
a. Terminate (number) single-line extension on (number) in the telephone
equipment room. Be sure the customer has enough spare ports on extension
card(s) to support these. Please label these jacks with the assigned
extension numbers.
b. The single-line extensions are to have the following class of service
features:
- Extensions must be able to initiate, receive, transfer,
and forward calls.
- No call waiting features associated with any
extensions.
- No toll restrictions on (all/specified) extensions.
c. The single-line extensions should be placed in a circular hunt group. Please
make the pilot number easy to enter and remember.
d. In the event all members of the hunt group are busy, subsequent calls
should be forwarded to (PBX console attendant/defined extension).
Define the last hunt number as an overflow extension.
2. Trunk redirection. The following (or attached) list of trunks needs to be
directed via the (name of DIL feature) of the (manufacturer name) PBX to
the hunt group pilot number.
Cut-over of these trunks to the Octel 200/300 is scheduled to begin (time am/pm) on
(date). Any programming of the (name of the DIL feautre) must be ready by then.
Thank you for your cooperation. If you have any questions, please feel free to call me
at (phone number and extension).
Sincerely,
(NAME)
(TITLE)
The vendor may require your 200/300 registration information:
FCC Registration
Ringer Equivalence 0.7A
PBX Interface 25-pair cable
Line card meets FCC Part 68
The unit meets FCC Part 15, Class A
UL Registration UL1459
Or other location where the unit is
to be placed. Refer also to the envi-
ronmental requirements in INSTAL-
LATION, Installation Requirements
in this manual.
If more than one hunt group is re-
quired, specify the number of exten-
sions for each hunt group.
For example:
hunt group #1 = 6 extensions
hunt group #2 = 2 extensions.
This information may not be avail-
able for all PBXs. If you want this
call forwarding, however, be sure to
include the number if it’s available.
Where multiple trunk groups exist,
specify the trunks for each hunt
group:
For example:
Hunt group #1 Trunks Group:
7500
Hunt group #2 1-800-337-1100
1-800-337-1101
Tailor this section to the customer’s
needs. If trunk cut-over is stag-
gered, include schedule in this let-
ter. If a PBX representative needs to
be on-site for this cut-over, arrange
a mutually convenient time with the
PBX vendor.