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5-18 Installation and Maintenance Volume
Octel 200/300 S.4.1 PB60019−01
To Location
For each location name, information is reported for a maximum of three possible route choices. For each
route choice, the following accumulates:
Number of calls attempted to this location by this route.
Encountered busy trying to reach this location.
Failed to access this location. Could be due to no route dial tone.
Line test failed. Could be due to low signal or high noise level.
. Not all protocols support line quality testing.
A slight deviation from 100% is not cause for concern because failures will
result in retries. A large deviation from 100% can be indicative of failures
that will result in messages returned to sender, or uncompleted calls.
Minutes of messages sent during the day.
Minutes of messages sent during the night.
. Because most PBXs automatically route traffic to an alternate path if the specified route is not
available, it is increasingly unnecessary to configure multiple routes in the message server.
Message Delivery
Message delivery calls attempted.
Message delivery calls that failed to transfer at least one message. May be
due to no answer, more than 3/4 of the ports busy, or line quality problems.
A second attempt is made at a later time.
Messages that failed in the process of being sent. May be due to the line
being dropped. The Octel 200/300 automatically retries at a later time. This
is an indication of potential line problems.
Messages sent during the night. The night hours are defined by System
Parameter 62 — NET: NIGHT DELIVERY START TIME and System
Parameter 63 — NET: NIGHT DELIVERY END TIME.
Messages sent during all hours not defined by System Parameters 62 and
63.
The disk at this location was full and the message was not delivered. These
messages are sent back to the sender’s mailbox.
Faxes that failed in the process of being sent. May be due to the line being
dropped. The Octel 200/300 automatically retries at a later time. The
number of retries is determined by Information Table index 32 or System
Parameter 209.
CALLS TRIED
ROUTE BUSY
ROUTE FAIL
LINEQUAL FAIL
DATA SUCCESS %
MSG-MIN DAY
MSG-MIN NIGHT
CALLS TRIED
CALLS FAILED
MSGS RETRY
SENT NIGHT
SENT DAY
DISK FULL
FAX RETRY