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8-14 Installation and Maintenance Volume
Octel 200/300 S.4.1 PB60019−01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name PriorityRemedySource
24:PBX Integration
(continued)
Problem with the
integration card
This error pertains only to certain
integrated message servers. The following
outlines the probable cause and suggested
remedy for that error, depending upon the
DATA fields.
2
0C = UNEXPECTED CARD STATE
DATA-2 = CARD STATE
00 = RESET
01 = FATAL ERROR
02 = DOWNLOAD
03 = CARD UP
DATA-3 = TASK STATE
00 = RESET
01 = DOWNLOAD
02 = WAIT AFTER DOWNLOAD
03 = UP
REMEDY:
Clear Hardware Error Table. If error continues, call your
technical support center.
0D = TIMED OUT WAITING FOR STATUS BITS TO CHANGE (TO RUN
OR FAIL AFTER DOWNLOAD COMPLETE)
REMEDY:
Clear Hardware Error Table. If error continues, call your
technical support center.
25:Works Link
Failure
Problem with the
RS-232C link to the
Works system
The remedy for the error depends on the
DATA-1 values. For DATA-1 values not
listed, call your technical support center.
3
DATA-1 = 04 = UNABLE TO SYNCHRONIZE LINK
REMEDY:
Verify that the Works system hardware is correctly
installed. Run Works system hardware diagnostics.
Call your technical support center, if necessary.
DATA-1 = 05 = SOFTWARE RELEASE MISMATCH BETWEEN THE
Octel 200/300 AND WORKS
REMEDY:
Install correct software releases on the Works system
and the Octel 200/300. Call your technical
support center, if necessary.
DATA-1 = 07 = WRONG CARD INSTALLED IN AP SLOT (BAD CARD ID)
REMEDY:
Check to make sure that the card installed in the
slot is an AP card.