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System Errors and Traffic Pegs 8-11
Octel 200/300 S.4.1PB60019−01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name PriorityRemedySource
23:PBX Integration Problem with the
RS-232C link with
PBX
Check the RS-232C connections. If error
repeats, contact your technical support
center.
2
24:PBX Integration Problem with the
integration card or
RS-232C integration
This error pertains only to certain
integrated message server. The following
outlines the probable cause and suggested
remedy for that error, depending upon the
DATA fields.
2
The DATA-1 field specifies the type of error. DATA-2 through DATA-4 are data
associated with the error.
DATA-1 = ERROR CODE:
01 = ERROR IN OPENING CODE FILE H:LIC:
There is no code in the message server for the integration card.
REMEDY: Call your technical support center.
02 = ERROR DOWNLOADING FILE, DISK ERROR WHILE READING
H:LIC:
REMEDY:
Call your technical support center.
03 = LIC WAS BUSY WHEN IT SHOULDN’T HAVE BEEN
The integration card was not able to accept commands to it
because it was busy.
REMEDY: Reset the integration card. If the error persists call your
technical support center.
04 = LIC REPORTED BAD DIAGNOSTIC BYTE:
During the code download procedure or normal operation, the
integration card reported an error through its diagnostic byte.
DATA-2 = DIAGNOSTIC BYTE
DATA-3 = NOT USED
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY:
Clear the Hardware Error Table. If the error persists, call
your technical support center.
05 = LIC REPORT LINK STATUS ERROR
The digit display telephone line to the integration card is not
working.
DATA-2 = LINK NUMBER HAVING ERROR
DATA-3 = LINK STATUS
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY:
Check the PBX status on the line if DATA-3 = 03 or
check the wiring or PBX hardware if DATA-3 = 04.