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System Errors and Traffic Pegs 8-35
Octel 200/300 S.4.1PB60019−01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name PriorityRemedySource
66. LAN Reported
Hardware Error
(continued)
Problem detected by
the LAN.
Dependent on the DATA-1 values as
described below.
3
02 = LINK LOST
REMEDY:
The LAN controller lost its connection to the LAN. This
usually indicates that the connection to the digital
network went down. It is normally not a problem within
the Octel 200/300 cabinet. It is mainly an informational
error. It shows the date and time of the occurrence, which
can be correlated to the Call Processing Trace and any
user complaints at this time.
This error can occur for many reasons, including the
following:
- LAN cable or wiring to the hub was disconnected.
- The digital network was taken down for servicing.
- Equipment failure in the digital network.
The LAN automatically attempts to reestablish all
connections when the digital network comes up again. All
system functions and features should recover and
continue smoothly.
If digital networking is currently up and running, it means
there was a temporary loss of the network, which has
since been corrected. Otherwise, it may be necessary to
check with the network administrator.
If the problem continues, even when the external digital
network is up, it may indicate a problem with the LAN
card.
03 = COULD NOT GET ETHERNET/MAC ID FROM BIC
REMEDY:
Contact your technical support center.
04 =BAD ROUTE — GATEWAY IP ADDRESS BAD
Error occurs if the user set up a gateway IP address that is incorrect;
i.e., the gateway is not in the same LAN as the system.
DATA-2 and DATA-3 together give 16 bits of error information.
DATA-4 = 0
REMEDY:
Correct the gateway IP address.