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Preparing the Phone System 3-13
Octel 200/300 S.4.1PB60019−01
Upgrade the PBX to a Feature Package Offering the DIL Feature
Depending on the customer’s current version, this may not be economically feasible. However, this is the
most straightforward solution.
Use DID Numbers
The vast majority of customers have a block of DID numbers, but they may be limited by not having
sufficient DID numbers and trunks. When possible, give callers a number that is a DID extension
answered by the Octel 200/300. This is especially suitable where a second number (not the main
company number) is to be established for company employees, friends, family, and frequent callers to
call to reach extensions or receive information. Refer to Figure 3-7.
Again, in this way the Octel 200/300 can answer a DID number. However, 800 service or main company
numbers cannot be answered this way. Due to the cost of installing DID, this may only be attractive to
companies that already have DID.
Place the Console in Night Mode
If the PBX does not have the DIL feature, placing the console in night mode usually can be used to direct
all incoming trunks to a certain extension (such as the Octel 200/300 hunt group). Refer to Figure 3-7.
However, once the console has been placed in night mode, it may not be used. Callers who require
assistance can be directed (through the Octel 200/300) to a multibutton key set for answering. This
solution is most practical for
- smaller companies having a single console and willing to direct all trunks to the Octel 200/300.
- companies using the Octel 200/300 only to answer after hours and on weekends.
Since the console cannot be used, callers who are toll restricted cannot get an outside line from the
operator.