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NEAX2400 IPX Feature Programming Manual
Page 88 NDA-24297, Issue 1
B-6 Brokerage - Hotline
B-6 Brokerage - Hotline
General Description
This feature provides a HOT LINE [H-1] function for D
term
.
Operating Procedure
To access from D
term
1. Lift handset or press the SPEAKER key.
2. Press sub-line key associated with the predetermined desired station. The destination station is
automatically dialed; Ringback tone is heard, the destination station answers.
3. After completion of conversation, hang up or press the SPEAKER key.
Note: To make another HOT LINE [H-1] call instantaneously, press another sub-line key without going on-hook
and off-hook.
4. If the desired station is busy - While hearing busy tone, press the EXECUTIVE RIGHT-OF-WAY
(OVER) key; receive warning tone. The caller can override the call in progress.
Service Conditions
1. One of the line/feature keys must be assigned as a My Line.
2. A station to be set Hot Line (calling party) cannot belong to Hunt [S-7, 8, 9] or UCD [U-1] group.
3. Single line station or virtual lines (SOFTWARE LINE APPEARANCE [S-33]) can be assigned as a
BROKERAGE HOT LINE destination. (ISDN terminal cannot be assigned as the destination.)
4. When a Hot Line call is made from a D
term
,theD
term
's display shows the destination station number but
doesn't show the SERVICE DISPLAY [S-25] of hot line.
5. This hot line feature is applicable for intra-office connection within the system.
6. My Line of a D
term
cannot be assigned as a Hot Line feature button.
7. Destinations must be stations or an ATTENDANT CONSOLE [A-3] of the system.
8. When a destination is an ATTENDANT CONSOLE [A-3], the Hot Line call terminates as an ATND call.
9. ATTENDANT CAMP-ON [A-1], EXECUTIVE RIGHT-OF-WAY [E-1], CALL WAITING [C-31] and
CALL BACK [C-1] can be prohibited to the hot line connection through CLASS OF SERVICE -
INDIVIDUAL [C-15].
10. When a destination station is busy, STEP CALL [S-13], CALL BACK [C-1], CALL WAITING [C-31],
or MESSAGE REMINDER - D
term
[M-19D] cannot be activated.
11. Station Hunting works if the destination station is in a hunt group.
12. UCD function works if the destination station is a UCD station, but busy tone is given if all the UCD
stations within the group are busy (no UCD queuing).
13. CALL FORWARDING [C-2, 3, 5] is allowed if the destination station has set Call Forwarding, but CALL
FORWARDING - OUTSIDE [C-28] cannot be provided.
14. Overriding is available only via the OVER key on D
term
. If switch hook flash is attempted, the caller
receives reorder tone.
15. In the following cases, overriding by the OVER key is not available, and the caller receives reorder tone.
a.) the conference-function trunks are all busy.
b.) the destination station is not engaged in a two party call, as when
• call is terminating to the destination station.
• the destination station has a call on hold.