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NEAX2400 IPX Feature Programming Manual
Page 556 NDA-24297, Issue 1
O-2D Outgoing Trunk Queuing - D
term
O-2D Outgoing Trunk Queuing - D
term
General Description
This service allows a D
term
user, upon encountering a trunk busy signal, to enter a first-in, first-out queue.
Operating Procedure
Without LEAST COST ROUTING - 3/6-DIGIT [L-5]
1. Dial the trunk access code; receive busy tone.
2. Press the CALL BACK key, receive service set tone. The LCD displays:
3. Replace the handset.
4. When the trunk becomes idle, the station will be rung.
With LEAST COST ROUTING - 3/6-DIGIT [L-5]
1. Dial the trunk access code; receive PBX dial tone.
2. Dial the desired number; receive busy tone. The LCD displays:
Called Party
3. Press the CALL BACK key; receive service set tone. The LCD displays:
4. Replace the handset.
5. When the trunk becomes idle, the station will be rung. Once connected to the trunk, the system
automatically redials the number.
Service Conditions
1. When an OUTGOING TRUNK becomes available, the user's station will ring for 30 seconds. If the user
does not answer within that time, the station will be automatically dropped from queue.
2. When this feature is used in conjunction with SPEED CALLING [S-3, 21, 23], or LEAST COST
ROUTING - 3/6-DIGIT [L-5] where a sender is involved, the sender will automatically dial out the called
number when the handset is lifted.
3. To cancel the OUTGOING TRUNK QUEUING from a D
term
, go off-hook and press CALL BACK key.
The LCD displays:
The user will hear service set tone.
OG-Q SET
(Time Display)
BUSY
(Time Display)
XXXXXX
OG-Q SET
(Time Display)
OGQ CANCEL
(Time Display)