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NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 823
Call Back - CCIS C-44
Operating Procedure (cont’d)
3. The LCD will display:
Service Conditions
1. If CALL BACK is not answered within 30 seconds, or the timer interval in ASYD index 139, ringing will
stop and the CALL BACK will automatically be cancelled.
2. CALL BACK to a busy station cannot be established if the station is in the LINE LOCKOUT [L-3] mode.
3. There is no time limit for CALL BACK once activated. It will remain in status memory until it is manually
cancelled or it ends normally.
4. CALL BACK can be set only to one station at a time.
5. A station cannot set CALL BACK and OUTGOING QUEUING [O-2] at the same time.
6. When the calling station is called back, STATION HUNTING [S-7, S-8, S-9] and CALL PICKUP [O-7]
programming will be ignored.
7. CALL BACK activation is denied if a call is waiting at the calling or called station line (CALL WAITING
FEATURE [C-12, C-31]).
8. CALL BACK [C-1] is assigned via CLASS OF SERVICE [C-15].
9. There is no limit to the number of stations that can access this feature simultaneously.
10. A station that has set CALL BACK - CCIS can originate and receive calls while this feature is active.
11. Reorder tone will be returned to a station attempting to set CALL BACK - CCIS if:
a.) The calling or called station has set CALL BACK - CCIS, OUTGOING TRUNK QUEUING [O-
2, O-12], or has a call waiting or camped-on.
b.) The calling or called station is activating CALL HOLD [C-6].
12. If the calling party waits off-hook after setting CALL BACK - CCIS, service set tone will be heard until
the called party becomes idle. Ringback tone will then be heard until the called party answers.
13. If the called party goes on-hook while the calling station is busy, both parties will be rung simultaneously
when the calling station becomes idle.
14. If the calling party goes on-hook while the called station is busy, both parties will be rung simultaneously
when the calling station becomes idle.
15. If any of the following features has been activated by the calling or called party, CALL BACK - CCIS is
denied:
CALL BACK [C-1][C-44]
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45]
CALL HOLD [C-6][C-6D]
CALL WAITING-TERMINATING [C-12]
BUSY VERIFICATION [B-3][B-9]
BOSS-SECRETARY OVERRIDE [B-5]
DATA LINE SECURITY [D-12][D-66]
DATA PRIVACY ON DEMAND [D-17][D-67]
EXECUTIVE RIGHT-OF-WAY [E-1][E-8]
OFF-HOOK QUEUING [O-7][O-11]
OUTGOING TRUNK QUEUING [O-2][O-12]
CALL BACK CANCEL
(Time Display)