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NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 311
Delay Announcement - Attendant D-114
Service Conditions (cont’d)
5. At the time of DAY/NIGHT mode changeover, the call connected to the announcement will be released,
and the calling party receives reorder tone. A call will be released as follows, according to the incoming
trunk type:
a.) When a call terminates from a trunk where trunk release cannot be supervised, the trunk will be
released forcefully. (Night Transfer station cannot be assigned.)
b.) When a call terminates from a trunk where trunk release can be supervised, the trunk will not be
released forcefully, but will be released on its own accord. (Night Transfer station can be
assigned.)
6. This service is not available for incoming calls to an individual Attendant.
7. When a CO line incoming call terminates to a trunk where call clear cannot be confirmed after the call has
been answered, the incoming trunk and announcement trunk remain connected until Attendant answers
and releases the trunk.
8. When a call terminates to an incoming trunk, for which this service is not required, the connection route
between the incoming trunk and the announcement trunk is restricted.
9. The announcement trunk remains connected until the incoming trunk is released. (Timer Control Release
is not used.)
10. In case of multiple connection:
a.) Caller is not connected at the beginning of the announcement.
b.) The announcement trunk is not released by Attendant upon answering or releasing the incoming
trunk.
11. For single connections, this service is not available when the announcement trunks are all busy.
12. When an external announcement machine is used, the announcement starts from the time the PBX
acknowledges the announcement trunk answer, and ends at the time of the announcement trunk release.
13. Whether to use an announcement trunk for single or multiple connection is determined by the system data
on a tenant basis.
When the announcement is provided after the ringback tone has been heard
1. This service requires a PA-4DATA/4DATB (DAT) circuit card or an external announcement machine.
2. When the caller is hearing the message or music, the call is still indicated on the ICI key on the Attendant
Console. Therefore, the Attendant can answer the call anytime by pressing the ANSWER key or the
corresponding ICI key.
3. The message is sent in the following sequence. Whether to send the second message and after can be
determined in the system data. When the other message(s) is not sent after the first announcement, MUSIC
ON HOLD [M-7] continues.
Note: Separate timers are used for No Answer Timer and Music On Hold.
4. Each channel of the DAT can record a single message. Recording time for a single message is 16 or 32
seconds.
RBT 1st Message Music 2nd Message Music 3rd Message
NA Timer
30 sec
Å
8
sec
16 or 32
sec
Ç
Maximum
30 sec
É
8
sec
16 or 32
sec
Ç
Maximum
30 sec
É
8
sec
16 or 32
sec
Timing
Timer for Å is programmed in SYS1, Index 242
Timer for Ç is programmed in SYS1, Index 245