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NEAX2400 IPX Feature Programming Manual
Page 404 NDA-24297, Issue 1
I-11 Inter-Office Off-Hook Queuing
Service Conditions (cont’d)
7. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data
will be cleared by the system initialization of the NCN.
8. When the access to the NCN is impossible (system down or the cable disconnection or trouble has
occurred), the user cannot set or cancel OGQ data. After dialing the access code or pressing the feature
keys for set/cancel OGQ, the user hears the reorder tone.
9. When the trunk becomes idle status after the NCN is recovered, and the call in the queue will be called
back, if data has not been cleared. If data has been cleared, the call is cancelled automatically.
10. A maximum of 1024 stations/system may utilize OFF-HOOK QUEUING [O-7] and OUTGOING
TRUNK QUEUING [O-2] simultaneously in an FCCS network.
Interactions
1. This feature is a combination of other features. See TRUNK-TO-TRUNK CONNECTION [T-10],
TANDEM SWITCHING OF TIE TRUNKS-2/4 WIRE [T-1], OFF-HOOK QUEUING [O-7],
OUTGOING TRUNK QUEUING [O-2] and LEAST-COST ROUTING 3/6 DIGIT [L-5].
2. Calls in queue are served on a first in/first out basis. All routes share a common queue.
3. This feature is used with LEAST-COST ROUTING-3/6 DIGIT [L-5]. It is not used with ALTERNATE
ROUTING [A-16], or MISCELLANEOUS TRUNK ACCESS [M-2].
Programming
STEP 1: ASYD - System Data 1, Index 42, bit 7. This bit must be assigned as data “0”, continuous service set
tone.
STEP 2: ARTD - Assign the incoming TIE Line route as follows:
2&4WIREE+M:
RT: 2
1-OSGS :2 2-ONSG :3 3-ISGS :2 4-INSG :3 5-TF :3
6-TCL :4 7-L/T :1 8-RLP :2 15-LSG :5 41-TDMQ :1
LCR(S) FLAG ROUTE:
RT: 31
6-TCL :1 7-L/T :1 8-RLP :2 9-TQ :1 10-SMDR :1
13-AC :1 41-TDMQ :1
STEP 3: ARRC - Allow trunk-to-trunk connection between the incoming TIE route and the outgoing route in
which INTER-OFFICE OFF-HOOK QUEUING will apply. Also allow trunk-to-trunk connection
between the incoming TIE route and the LCR (S) flag route. Assign both of these for ARI-D-RES. The
outgoing route and the LCR(S) flag route must be programmed to allow OUTGOING TRUNK
QUEUING [O-2]. Ensure that CDN 9:TQ, Trunk Queuing = 1 is set by ARTD for that outgoing route.
FCCS Programming
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node. Note 1
STEP 1: ASYDN - This data must be assigned to the NCN.
System Data 1, Index 41: Designate the Trunk Queuing Override Timer