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NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 855
Call Transfer - All Calls - CCIS C-50
Interactions (cont’d)
4. Upon establishing a CONSULTATION HOLD [C-58] connection and dialing a third party, if the user
receives busy or reorder tone instead of ringback tone, the user flashes once to disconnect the tone and
reconnect the second party.
5. Upon establishing a CONSULTATION HOLD [C-58] connection and dialing a MISCELLANEOUS
TRUNK ACCESS [M-2] code, if no dial tone is given (after the trunk is seized), if a mistake is made in
dialing, or if intercept announcement or a permanent tone is given, the user must go on-hook and is rung
back.
6. The user who establishes CONSULTATION HOLD [C-58] will be reconnected to the party in soft hold
when the third party disconnects.
7. Reorder tone is returned to the user when the user’s line is restricted via Route CLASS OF SERVICE [C-
15] or the user dials the number of an unassigned station or of a station residing in an inaccessible tenant
via TENANT SERVICE [T-12].
8. A CALL TRANSFER to a station with call forwarding set will forward according to the conditions of the
forwarding feature set.
9. A CALL TRANSFER to a station in a station Hunt [S-7, 8, 9] group will hunt according to the conditions
of the Hunt group.)
10. A CALL TRANSFER to a D
term
that has DO NOT DISTURB [D-21D] set, will receive reorder tone, or
follow CALL FORWARDING-BUSY LINE or ALL CALLS if set.
11. A CALL TRANSFER call may be answered by CALL PICKUP-GROUP/DIRECT [C-7, 30].
Programming
STEP 1: ASYD - System Data 1, Index 69, Bit 0. Return transferred call to origin of Call Transfer after the
elapse of the Recall Timer.
System Data 1, Index 69, Bit 2. Short tone on recall of CALL TRANSFER. Ringback tone is briefly
heard by the person answering the recall.
System Data 1, Index 140. Assign the Recall Timer for a station-to-station CALL TRANSFER. For 30
seconds, assign data 00H. (TC 3 = 2 sec., TC 7 = 8 sec.) ROM data 3FH for 30 seconds.
System Data 2, Index 1, Bits 0 & 1. Assign data “11” to allow CONSULTATION HOLD [C-58].
STEP 2: ATNR - Allow tenant-to-tenant connection for Inter-and Intra-tenant connections. Assign Tenant
Restriction Index (TRI) 0 and 4 on an Intra-and Inter-tenant basis.
STEP 3: ARSC - The station receiving the call must be assigned a Route Restriction Class (RSC) that will
allow the station to be connected to the trunk, if a trunk is involved in the transferred connection.