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NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 211
Call Pickup - Direct C-30
C-30 Call Pickup - Direct
General Description
This feature allows a user to pick up a call to any other station in the system by dialing a specific CALL PICKUP-
DIRECT code.
Operating Procedure
To pick up an incoming call
1. Lift the handset; receive dial tone.
2. Dial the CALL PICKUP - DIRECT code; receive special dial tone.
3. Dial the specific telephone number to be picked up; incoming call is connected to user station.
Service Conditions
1. This feature is provided on a per-line basis, based on the station CLASS OF SERVICE - INDIVIDUAL
[C-15].
2. A station in a fully restricted class cannot answer a central office incoming call using CALL PICKUP -
DIRECT.
3. If the ringing call is a result of CALL BACK [C-1], CALL HOLD [C-6] recall, or OUTGOING TRUNK
QUEUING [O-2] recall, it cannot be picked up by any station.
4. This feature cannot be accessed from the ATTENDANT CONSOLE [A-3].
5. The stations in this procedure can belong to the different TENANT [T-12] groups. A TN2 can pick up a
TN1 call.
6. A busy station can accomplish CALL PICKUP - DIRECT by placing an existing call on CALL HOLD
[C-6].
7. CALL PICKUP - DIRECT cannot be accessed while in the CONSULTATION HOLD-ALL CALLS [C-
17] mode.
8. When a station holds a call (CALL HOLD) terminated through FCCS link, the station cannot pick up a
call.
9. When both the calling station and the station that will pick up a call hold the call, if one of the held calls
is terminated through FCCS link, the station cannot pick up the call.
10. The call terminated through FCCS link cannot be picked up from the other station in the system by dialing
the Physical Station Number.
Interactions
1. After answering via CALL PICKUP-DIRECT, the CALL TRANSFER-ALL CALLS [C-11] feature can
be used.
2. A STATION MESSAGE DETAIL RECORDING [S-10] CALL PICKUP-DIRECT record is created
showing the station dialing the CALL PICKUP-DIRECT code and the call picked up.
Programming
STEP 1: ASYD - System Data 2, Index 1, bits 0 & 1. CONSULTATION HOLD-ALL CALLS [C-17] allowed
or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem call Denied; 11: All
calls allowed.