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NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 545
Non-exclusive Hold - D
term
N-7D
N-7D Non-exclusive Hold - D
term
General Description
This feature allows a D
term
user to place a call on Hold, from which it can be retrieved by any D
term
station that
displays the held line.
Operating Procedure
1. While a call is in progress, press the HOLD key.
2. To retrieve a held call; press the held line.
Service Conditions
1. Any D
term
station displaying the held line can seize the held call.
2. AUTOMATIC RECALL [A-8] is directed only to the station that placed the call on Hold.
3. The station initiating Hold will receive a distinctive I-HOLD INDICATION [I-7D].
4. A two-party Hold is available when a D
term
is engaged in a three-party conference with a station and/or
trunk. An EXECUTIVE RIGHT-OF-WAY [E-1] call cannot activate a two-party Hold.
5. When two parties are put on Hold, service features such as EXECUTIVE RIGHT-OF-WAY [E-1],
ATTENDANT OVERRIDE [A-7], CALL WAITING - ORIGINATING [C-31], CALL WAITING -
TERMINATING [C-12], BUSY VERIFICATION [B-3] and ATTENDANT CAMP-ON [A-1], cannot be
activated to the busy line.
6. The two held parties remain connected and can talk to each other. MUSIC ON HOLD [M-7] is not
activated.
7. The two held parties cannot be placed on EXCLUSIVE HOLD [E-3D] by the D
term
user.
8. If one of the two held parties is released from the connection, MUSIC ON HOLD [M-7] will be activated
on the remaining connection. When the holding party returns to the connection, a two-party connection is
established.
9. If the sub-line appearance placed in the NON-EXCLUSIVE HOLD condition is assigned to a single-line
telephone, the single-line telephone can retrieve the held call by lifting the handset.
10. NON-EXCLUSIVE HOLD - D
term
will operate when the D
term
station has been put in CONSULTATION
HOLD by the other party.
11. This service feature is available when a station is in the following states, where “=” means a path and “-”
means music on hold:
a.) when a station has a path to another station:
b.) when a station has a path to a trunk
c.) when a station has a path to a station that has a trunk held by MUSIC ON HOLD [M-7] for
CONSULTATION HOLD - ALL CALLS [C-17] D
term
[C-17D]:
Station = Station
Station
= Trunk
Station
= Station - Trunk