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NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 147
Call Pickup - Group C-7
Service Conditions (cont’d)
e.) A station can belong to one CALL PICKUP EXPAND GROUP only.
f.) No limitation is attached to the number of CALL PICKUP GROUPs/CALL PICKUP EXPAND
GROUPs per node.
g.) When multiple stations are ringing in a CALL PICKUP GROUP/CALL PICKUP EXPAND
GROUP, the calls won’t be picked up in the terminating order or in the assigned order of stations.
h.) A station cannot pick up a call to a member of other CALL PICKUP GROUPs/CALL PICKUP
EXPAND GROUPs.
i.) A call to be picked up can be that from a station, a trunk or an Attendant Console.
j.) When there is a restriction on the connection between an incoming call and the answering station,
the restriction is applied. As a result of this, the station cannot pick up the call.
k.) The features, though using the telephone numbers, cannot be used together with the same features
via FCCS.
l.) Stations denied access to a route via Route Restriction Class may not be able to pick up an
incoming trunk call.
m.) A specific attendant number cannot be assigned for these features.
n.) CALL PICKUP GROUPs via DM and groups via LDM cannot coexist in a system.
20. When using the FCCS network, calling back for CALL BACK [C-1] or OUTGOING TRUNK QUEUING
[O-2] to the station cannot be picked up.
21. When using the FCCS network, the specific attendant number cannot be assigned to a CALL PICKUP
GROUP or a CALL PICKUP EXPAND GROUP, which is activated with NDM data.
22. When programmed on LDM, a call in recall state by CALL BACK [C-1], OUTGOING TRUNK
QUEUING [O-2] or CALL HOLD [C-6], cannot be picked up.
23. When programmed on LDM, a call by Automatic Wake-up [A-27] or Timed Reminder [T-62] cannot be
picked up.
Interactions
1. CALL HOLD [C-6]: To pick up a call while engaged in a two-party connection, the station can switch
hook flash to place the other party on CALL HOLD [C-6] and dial the Call Pickup code. The first party is
put on CALL HOLD [C-6].
2. CALL BACK [C-1]: The call back station originator being called back cannot be picked up by a station
with the CALL PICKUP - GROUP feature. If the callback is directed to the terminating station, then Call
Pickup may be used to answer the call. Any other station attempting to pick up the call will result in the
user receiving reorder tone.
3. OUTGOING TRUNK QUEUING [O-2]: The OUTGOING TRUNK QUEUING station being rung back
cannot be picked up by a station with the CALL PICKUP - GROUP feature. An attempt to pick up the call
will result in the station receiving reorder tone.
4. RESTRICTION: A station assigned as fully restricted or with inward restrictions cannot use the CALL
PICKUP feature if assigned to a CALL PICKUP GROUP.
5. THREE-WAY CALLING [T-2]: CALL PICKUP can be used only after a THREE-WAY CONFERENCE
has been reduced to a two-party connection or the station has returned to an idle state.
6. STATION MESSAGE DETAIL RECORDING SYSTEM [S-10]: When a call is answered using the
CALL PICKUP - GROUP feature, the station dialing the Call Pickup code is recorded.
7. CONSULTATION HOLD-ALL CALLS [C-17] must be provided.
8. Station A will not be able to pick up Station B, if Station A is engaged in any state other than idle or a
simple two-party connection.