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Troubleshooting
390
ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308
- Windows Server 2008 R2, all versions
- Wind
ows Server 2003, all versions
- Wind
ows Server 2003 R2, all versions
- Lin
ux and other UNIX-based systems with a correctly configured kernel
- MAC OS
X
• Make sure tha
t IPv6 is enabled on the computer. On a computer that runs a
Windows-based operating system, do the following (note that the steps might differ on the
various Windows operating systems):
a. Op
en the Network Connections screen or the Network and Sharing Center screen.
For example, on the Windows taskbar, click Start, then select Control Panel, and
then Network Connections.
b. Click or
double-click Local Area Connection for the connection to the VPN firewall.
The Local Area Connection Properties screen displays:
Figure 254.
c. Make sure that Internet Protocol Version 6 (TCP/IPv6) displays, as is shown in the
previous figure.
• Make sure tha
t the computer has an IPv6 address. If the computer has a link-local
address only, it cannot reach the VPN firewall or the Internet. On a computer that runs a
Windows-based operating system, do the following (note that the steps might differ on the
various Windows operating systems):
a. Op
en the Network Connections screen or the Network and Sharing Center screen.
For example, on the Windows taskbar, click Start, then select Control Panel, and
then Network Connections.
b. Click or doub
le-click Local Area Connection for the connection to the VPN firewall.