NETGEAR SRX5308-100NAS Switch User Manual


 
Troubleshooting
395
ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308
Address Problems with Date and Time
The System Date & Time screen displays the current date and time of day (see Configure
Date and Time Service on p
age 343). The VPN firewall uses the Network Time Protocol
(NTP) to obtain the current time from one of several network time servers on the Internet.
Ea
ch entry in the log is stamped with the date and time of day.
Problems with the date and time function can include:
Dat
e shown is January 1, 2000. Cause: The VPN firewall has not yet successfully
reached a network time server. Check that your Internet access settings are configured
correctly. If you have just completed configuring the VPN firewall, wait at least 5 minutes,
and check the date and time again.
T
ime is off by one hour. Cause: The VPN firewall does not automatically sense daylight
saving time. Go to the Time Zone screen (Administration > Time Zone), and select or
clear the Automatically Adjust for Daylight Savings Time check box.
Access the Knowledge Base and Documentation
To access NETGEAR’s knowledge base for the VPN firewall:
Select W
eb Support > Knowledgebase.
To access NETGEAR’s documentation library for your VPN firewall model:
Select W
eb Support > Documentation.