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Setup: Troubleshooting
KAT4000 User’s Manual 10007175-02
2-18
Product Repair
If you plan to return the board to Emerson Network Power for service, visit
http://www.artesyncp.com/support on the internet or send e-mail to
serviceinfo@artesyncp.com to obtain a Return Merchandise Authorization (RMA) number.
We will ask you to list which items you are returning and the board serial number, plus your
purchase order number and billing information if your KAT4000 hardware is out of war-
ranty. Contact our Test Services Department for any warranty questions. If you return the
board, be sure to enclose it in an antistatic bag, such as the one in which it was originally
shipped. Send it prepaid to:
Emerson Network Power, Embedded Computing
Test Services Department
8310 Excelsior Drive
Madison, WI 53717
RMA #____________
Please put the RMA number on the outside of the package so we can handle your problem
efficiently. Our service department cannot accept material received without an RMA num-
ber.