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RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
I-4 Polycom, Inc.
Cisco Unified
Presence
8.5, 8.6 Network-based Presence and Instant Messaging.
Cisco Unified
Contact Center
Express
8.0, 8.5 Call distributor (ACD), interactive voice
response (IVR) and computer telephony integration (CTI).
Cisco IP
Communicator
7.0,8.6 Windows PC-based softphone application.
Cisco Unified
Personal
Communicator
8.5(2),8.5(5) Web client for Presence and Instant Messaging.
Cisco Unified
Video Advantage
2.2(2) Video telephony functionality for Cisco Unified IP phones.
Cisco Unified IP
Phones 7960,
7961, 7962,
7965, 7975
CUCM 8.5.1 /
CUCM 8.6.1
compatible
IP Phones.
Cisco Unified IP
Phones 9971
CUCM 8.5 /
CUCM 8.6(2)
compatible
CTMS 1.7.3, 1.8.2 Cisco TelePresence Multipoint Switch.
Cisco Unified
Border Element
15.1T SBC - Voice and video connectivity from enterprise IP
network to Service Provider SIP trunks.
Telepresence
Server
2.2(1.54) Telepresence Server.
VCS X7.1 Video Communication Server / Session Manager.
Polycom Equipment
DMA 7000 4.0 Polycom Distributed Media Application
• DMA is an optional component but is essential if Content
sharing is to be enabled.
• All SIP endpoints register to DMA as a SIP Proxy.
• DMA should be configured to route SIP calls (with CTS
destination) to CUCM. If DMA is not present in the
solution architecture, SIP endpoints must register to
CUCM as gatekeeper.
• DMA must be configured with a VMR (Virtual Meeting
Room). Incoming calls are then routed to the
Collaboration Server.
Table I-1 Solution Architecture Components (Continued)
Component Version Description