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Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
10-12 Polycom, Inc.
2 Click the Start Conference from Template () button.
or
Right-click and select Start Conference from Template.
The conference is started.
The name of the ongoing conference in the Conferences list is taken from the Conference
Template Display Name.
Monitoring Operator Conferences and Participants Requiring Assistance
Operator conferences are monitored in the same way as standard ongoing conferences.
Each Operator conference includes at least one participant - the Operator.
You can view the properties of the Operator conference by double-clicking the conference
entry in the Conferences list or by right-clicking the conference entry and selecting
Conference Properties. For more information, see the Polycom RealPresence Collaboration
Server (RMX) 1500/2000/4000 Getting Started Guide, "Conference Level Monitoring” on
page 3-45.
Requesting Help
A participant can request help using the appropriate DTMF code from his/her touch tone
telephone or the endpoint’s DTMF input device. The participant can request Individual
Assistance (default DTMF code *0) or Conference Assistance (default DTMF code 00).