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Chapter 19-Gateway Calls
Polycom, Inc. 19-13
Disconnect on No Answer
In previous versions, if a call failed due to no answer at the destination, the call was
disconnected with no notification.
When using this version, if all retry attempts fail, the user receives the Disconnect on No
Answer message in the form of Reorder Tone. The call is then disconnected.
Disconnect on Wrong Number
In previous versions, if a call failed due to no answer at the destination, the call was
disconnected with no notification.
When using this version, the user receives the Disconnect on Wrong Number IVR message:
“Incorrect Destination Number” followed by Reorder Tone. The call is then disconnected.
New IVR Messages
There are 4 new IVR Messages:
• Redial on Wrong Number
• Disconnect on Wrong Number
• Disconnect on Busy
• Disconnect on No Answer
IVR Messages are assigned and modified in the General tab of the Conference IVR Service or
Conference IVR Properties dialog box.
For more information see "IVR Services” on page 17-1.