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RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
14-2 Polycom, Inc.
Configuring the Collaboration Server to Enable Recording
To make recording possible the following components you must be configured on the
Collaboration Server:
• Recording Link – defines the connection between the conference and the recording
system.
• Recording-enabled Conference IVR Service – recording DTMF codes and messages must be
set in the Conference IVR Service to enable “recording-related” voice messages to be
played and to allow the conference chairperson to control the recording process using
DTMF codes.
• Recording-enabled Profile – recording must be enabled in the Conference Profile assigned to
the recorded conference.
If Multiple Recording Links are being defined for Virtual Recording Rooms (VRRs), created and
saved on the Polycom® RSS™ 4000 Version 8.5, the MAXIMUM_RECORDING_LINKS
System Flag in system.cfg can be modified to determine the number of Recording Links
available for selection.
• Range: 20 - 100
• Default: 20
The flag value can be modified by selecting the System Configuration option from the Setup
menu. For more information, see "Modifying System Flags” on page 22-1.
Defining the Recording Link
The Recording Link is defined once and can be updated when the H.323 alias or the IP
address (of the recording system) is changed. Only one Recording Link can be defined in the
Collaboration Server. Its type must be H.323.
To define a Recording Link:
1 In the Collaboration Server Management pane, click Recording Links ().
2 In the Recording Links list, click the New Recording Link ( ) button.
In Multiple Networks Configuration, Recording Links use the default Network Service to connect to
conferences, therefore the recording system must be defined on the default IP Network Service to
enable the recording.