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Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
8-22 Polycom, Inc.
Obtaining the Display Name from the Address Book
The MCU can be configured to replace the name of the dial-in participant as defined in the
endpoint (site name) with the name defined in the Address Book.
In this process, the system retrieves the data (name, alias, number or IP address) of the dial-
in participant and compares it first with the conference defined dial-in participants and if
the endpoint is not found, it then searches for the endpoint with entries in the address book.
After a match is found, the system displays the participant name as defined in the address
book instead of the site name, in both the video layout and the Collaboration Server Web
Client/Manager.
The system compares the following endpoint data with the address book entries:
• For H.323 participants, the system compares the IP address, Alias, or H.323 number.
• For SIP participants, the system compares the IP address or the SIP URI.
Guidelines
•Only Users with Administrator and Operator Authorization Levels are allowed to enable
and disable the Obtain Display Name from Address Book feature.
• This feature is supported only for IPv4 participants.
Enabling and Disabling the Obtain Display Name from Address Book
Feature
The Obtain Display Name from Address Book option can be enabled for all participants
connecting to the MCU if the name of the participants are defined in the Address Book.
To enable or disable the Obtain Display Name from Address Book option:
1 On the Collaboration Server main menu bar, click Setup > Customize Display Settings
> Ongoing Conferences.
The Ongoing Conferences dialog box is displayed.
2 Select the Obtain display name from address book check box to enable the feature or
clear the check box to disable the feature.
3 Click OK.