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Chapter 21-Collaboration ServerAdministration and Utilities
Polycom, Inc. 21-49
5 Click OK.
Modifications to the Master MCU Requiring System Reset
Modifications to the configuration of the Master MCU that require a System Reset cannot be
performed while Hot Backup is enabled.
To modify the Master MCU configuration:
1
Disable the Hot Backup on the Master and Slave MCUs.
2
Modify the Master MCUs configuration.
3
Reset the Master MCU.
4
When the reset is complete, enable Hot Backup on the Master and Slave MCUs.
5
If required, reset the Slave MCU.
Audible Alarms
In addition to the visual cues used to detect events occurring on the Collaboration Server, an
audible alarm can be activated and played when participants request Operator Assistance.
Using Audible Alarms
The Audible Alarm functionality for Operator Assistance requests is enabled for each MCU
in either the Collaboration Server Web Client or RMX Manager.
The Audible Alarm played when Operator Assistance is requested is enabled and selected
in the Setup > Audible Alarm > User Customization. When the Audible Alarm is activated,
the *.wav file selected in the User Customization is played, and it is repeated according to the
number of repetitions defined in the User Customization.
If more than one Collaboration Server is monitored in the RMX Manager, the Audible Alarm
must be enabled separately for each Collaboration Server installed in the site/configuration.
A different *.wav file can be selected for each MCU.
When multiple Audible Alarms are activated in different conferences or by multiple MCUs,
the Audible Alarms are synchronized and played one after the other. It is important to note
that when Stop Repeating Alarm is selected from the toolbar from the Collaboration Server Web
Client or RMX Manager, all activated Audible Alarms are immediately halted.
Audible Alarm Permissions
An operator/administrator can configure the Request Operator Assistance audible alarm,
however Users with different authorization level have different configuration capabilities as
shown in Table 21-23.
Table 21-23 Audible Alarm Permissions
Option Operator Administrator
User Customization
Download Audible Alarm File