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Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
13-22 Polycom, Inc.
Participants are automatically added to the Participants Alerts list in the following
circumstances:
• The participant fails to connect to the conference by entering the wrong conference ID
or conference password and waits for the operator’s assistance.
• The participant requests Operator’s Assistance during the ongoing conference.
This list is used as reference only. Participants can be assisted and moved to the Operator
conference or the destination conference only from the Participants list of the Entry Queues or
ongoing conference where they are awaiting assistance.
The participants are automatically removed from the Participant Alerts list when moved to
any conference (including the Operator conference).