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Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
8-14 Polycom, Inc.
6 To add general information about the participant, such as e-mail, company name, and
so on, click the Information tab and type the necessary details in the Info 1-4 fields.
Text in the info fields can be added in Unicode format (length: 31 characters).
7 Click OK.
The new participant is added to the selected group in the address book.
Substituting E.164 Number in Dial String
Between the time a conference is scheduled and when it becomes active, the IP of an
endpoint may change, especially in an environment that uses DHCP. The MCU can be set to
ignore the IP address of a participant when the conference starts. Instead, the alternative
E.164 number will be used.
A new flag, REMOVE_IP_IF_NUMBER_EXISTS, has been added to control this option. This
flag must be manually added to change its value. The values of this flag are:
• YES (default) - The IP address of an endpoint will be ignored.
• NO - The IP address of an endpoint will be used.
Guidelines
• When this feature is enabled, the IP address field of participants in scheduled
conferences and conference templates will be empty.
• In order for the MCU to ignore the IP of H.323 participants, the following requirements
must be met:
— A gatekeeper must be defined.
— The alias of the participant must be defined.
— The alias type must be defined (not set to None).
• If an H.323 gatekeeper is defined but is not connected, the MCU will fail to connect to
H.323 dial-out participants.
• In order for the MCU to ignore the IP of SIP participants, the following requirements
must be met:
— A SIP proxy must be defined.
— The SIP address must be defined.
• If a SIP proxy is defined but is not connected, the MCU will fail to connect to SIP dial-
out participants.
Adding a Participant from an Ongoing Conference to the Address Book
You can add a participant to the Address Book directly from an ongoing conference.
ISDN/PSTN Network
Service
Enables users to select the ISDN/PSTN network service.
Table 8-4 New Participant – Advanced Properties (Continued)
Field Description
When adding a participant to the address book from a new conference, Participants list of an
ongoing conference or Conference Template, the participant is always added to the “Main” group.