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RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
20-28 Polycom, Inc.
7 Reset the Collaboration Server:
a In the RMX Management pane, click the Hardware Monitor button.
The Hardware Monitor pane is displayed.
b Click the Reset ( ) button.
8 Install the RMX Manager. For more information see "Installing the RMX Manager” on
page 20-2.
Using an Internal Certificate Authority
If your TLS certificate was created and issued by an Internal Certificate Authority, it may not
be seen as having been issued by a trusted Certificate Authority. The RMX Manager is not
downloaded successfully and a warning is received stating that the certificate was not
issued by a trusted Certificate Authority.
To add the Internal Certificate Authority as a trusted Certificate Authority:
1 Navigate to the folder where the certificate (.cer) file is saved.
2 Open the certificate file.
3 Click the Detail tab.
4 Click the Copy to File button.