Filter
Top Products
Appendix J-Restoring Defaults
Polycom, Inc. J-7
(If the RMX is unresponsive after these procedures a further restart may be necessary.)
Step 1: Backup Configuration Files
The Software Management menu is used to backup and restore the RMX's configuration files
and to download MCU software.
To backup configuration files:
a On the Collaboration Server menu, click Administration > Software Management >
Backup Configuration.
The Backup Configuration dialog box opens.
b Browse to the Backup Directory Path and then click Backup.
Step 2: Configure a Workstation for Direct Connection
The following procedures show how to modify the workstation’s networking parameters
using the Windows New Connection Wizard.
For non-Windows operating systems an equivalent procedure must be performed by the
system administrator.
Before connecting directly, you must modify the IP Address, Subnet Mask and Default
Gateway settings of the workstation to be compatible with the Collaboration Server’s
Alternate Management Network.
a On the Windows Start menu, select Settings > Network Connections.