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Appendix B-Active Alarms
Polycom, Inc. B-9
Port configuration was modified
Power off
Power Problem Level Critical
Power Problem Level Major
Product activation failure Assign a new activation key.
Product Type mismatch. System is
restarting.
The user is alerted to a mismatch between the product type that is stored in
MCU software and the product type received from another system component.
In such a case the system is automatically restarted.
Received Notification failed
Recording device has disconnected
unexpectedly
Red Alarm When a certain timeout will be reached (after startup), MCMS will go over the
configured Spans. A configured Span that is related to nonexistent card – will
produce a 'RED_ALARM' Alert. Similarly on HotSwap: if an RTM card (or an
MPM that has an RTM extension) is removed, MCMS will go over the
configured Spans. A configured Span that is related to the removed card – will
produce a 'RED_ALARM' Alert.
Requested changes to the certification
repository were not completed.
Repository must be updated to implement
these changes.
Resource process failed to request the
Meeting Room list during startup.
Without the Meeting Rooms list, the system cannot allocate the appropriate
dial numbers, Conference ID etc. and therefore cannot run conferences.
Restore Failed Restoring the system configuration has failed as the system could not locate
the configuration file in the selected path, or could not open the file.
Restore Succeeded Restoring the system configuration has succeeded. Reset the MCU.
Restoring Factory Defaults. Default
system settings will be restored once
Reset is completed
Default system settings will be restored once Reset is completed.
Collaboration Server fails to connect to
Active Directory server.
Collaboration Server is uploading the
version file. To cancel the upload and the
upgrade, reset the Collaboration Server
Collaboration Server user/password list
will be reset
RTM ISDN card not found RTM ISDN card is missing.
Install the RTM ISDN card.
Table B-1 Active Alarms (Continued)
Alarm Code Alarm Description