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Polycom, Inc. 8-1
8
Address Book
The Address Book stores information about the people and businesses you communicate
with. The Address Book stores, among many other fields, IP addresses, phone numbers and
network communication protocols used by the participant’s endpoint. By utilizing the
Address Book you can quickly and efficiently assign or designate participants to
conferences. Groups defined in the Address Book help facilitate the creation of conferences.
Participants can be added to the Address Book individually or in Groups.
The maximum of number of Address Book entries that can be defined on the Collaboration
Server is 4000.
When using the Polycom CMA/RealPresence Resource Manager Global Address Book, all
entries are listed.
The Address Book can be organized into a multi-level hierarchical structure. It can be used
to mirror the organizational layout of the enterprises and it is especially suitable for large-
scale enterprises with a considerable number of conference participants and organizational
departments and divisions. Groups in the Address Book can contain sub-groups or sub-
trees, and individual address book participant entities.
The Address Book provides flexibility in arranging conference participants into groups in
multiple levels and the capabilities to add groups or participants, move or copy participants
to multiple groups within the address book, and use the address book to add groups and
participants to a conference or Conference Template.
Importing and exporting of Address Books enables organizations to seamlessly distribute
up-to-date Address Books to multiple Collaboration Server units. It is not possible to
distribute Address Books to external databases running on applications such as Polycom’s
RealPresence Resource Manager (XMA) or Polycom CMA. External databases can run in
conjunction with Collaboration Server units, but must be managed from the external
application. For example, new participants cannot be added to the external database from
the Collaboration Server Web Client. To enable the Collaboration Server to run with an
external database such as Polycom RealPresence Resource Manager (XMA) or CMA, the
appropriate system configuration flags must be set.
For more information, see "Modifying System Flags” on page 22-1.
Integration with the Global Address Book of the Polycom RealPresence Resource Manager (XMA)
or CMA is supported. For more information, see "Integrating the Global Address Book (GAB) of
Polycom RealPresence Resource Manager (XMA) or Polycom CMA™ with the Collaboration
Server” on page 8-24. Integration with the SE200 GAB (Global Address Book) is not supported.