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Polycom, Inc xiii
Direct IP Dialing ...........................................................................................................19-6
Dial-out Calls ........................................................................................................19-6
Dial-in Calls ...........................................................................................................19-7
Enabling or Disabling Direct IP Dialing ............................................................19-8
ISDN Participants .........................................................................................................19-8
Gateway IVR .........................................................................................................19-8
Direct Dial-in to Endpoints or DMA VMR using Automatically
Generated Destination Numbers .......................................................................19-9
Interoperability with CMA ...............................................................................19-10
Gateway Redial or Redialing Gateway Calls .........................................................19-11
Guidelines ............................................................................................................19-11
Redial on Wrong Number .........................................................................................19-11
Wrong Destination Number .............................................................................19-11
Wrong Destination Number Time-out ............................................................19-12
Disconnect on Busy ....................................................................................................19-12
Disconnect on No Answer ........................................................................................19-13
Disconnect on Wrong Number .................................................................................19-13
New IVR Messages .....................................................................................................19-13
Configuring the Gateway Components on the Collaboration Server ........................19-14
Defining the IVR Service for Gateway Calls ..........................................................19-14
Defining the Conference Profile for Gateway Calls ..............................................19-17
Defining the Gateway Profile ...................................................................................19-18
System Configuration ................................................................................................19-21
Displaying the Connection Information .........................................................19-21
Enabling PSTN dial-in using GK prefix ..........................................................19-21
Monitoring Ongoing Gateway Sessions .........................................................................19-22
Connection Indications ..............................................................................................19-22
Gateway Session Parameters ....................................................................................19-23
Connected Participant Parameters ...........................................................................19-23
Direct Dialing from ISDN/PSTN Endpoint to IP Endpoint via a Meeting Room ....19-23
Dialing to Polycom® DMA™ 7000 ..................................................................................19-25
Calling a DMA Direct with Automatically Generated Destination Dial
Strings ...........................................................................................................................19-26
Calling the DMA via Gateway IVR .........................................................................19-26
Manual Dial String Entry ..........................................................................................19-27
Automatic Dial String Generation ...........................................................................19-27
PSTN Dial-in Using GK Prefix ..........................................................................19-28
Deploying a Polycom RMX™ Serial Gateway S4GW ...................................................19-29
RMX Manager Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1
Accessing the RMX Manager Directly .............................................................................. 20-2
Installing the RMX Manager ...............................................................................................20-2
Starting the RMX Manager Application ...........................................................................20-4
Connecting to the MCU ...............................................................................................20-5
RMX Manager Main Screen ........................................................................................20-8
MCUs Pane ............................................................................................................20-8
Conferences Pane ................................................................................................20-10
Collaboration Server Management ..................................................................20-10
List Pane ...............................................................................................................20-11