Chapter 4-Additional Conferencing Information
Polycom, Inc. 4-53
Network Quality Indication (AVC Endpoints)
If network quality issues occur, the Network Quality icon provide information to participants
about their own network quality and that of other participants displayed in the cells of the
conference Video Layout.
Network Quality Levels
Network quality is determined by the percentage of packet loss according to the following
default threshold values:
• Packet loss less than 1% is considered Normal
• Packet loss in the range of 1% - 5% is considered Major
• Packet loss above 5% is considered Critical.
Major and Critical states are indicated with yellow and red indicator bars respectively.
When network quality improves from Critical to Major remaining stable for 5 seconds, the
Network Quality Indicator is changed accordingly and when network quality improves from
Major to Normal, remaining stable for 5 seconds, the Network Quality Indicator is no longer
displayed.
Conference Participant
with Major Indication
Conference Participant
with Critical Indication
Participant’s own
endpoint with
Major Indication
Major
Critical