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RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
B-2 Polycom, Inc.
Card failure Possible reasons for the card failure:
• Resetting Card
• Resetting component
• Unknown shelf error
• Unknown card error
Card not found This occurs when: the system does not receive an indication about the card
(since it does not exist…) usually when the card was removed from the MCU
and the system did not have a chance to recalculate it resources.
Card not responding Possible reasons for the card not responding:
• No connection with MPM card.
• No connection with the Switch.
Cards wrong file's mode
Central signaling component failure Possible explanations:
• Central signaling component failure; unit type:
[NonComponent\CSMngnt\CSH323\CSSIP]
• Central signaling component failure; unit type: (invalid:
[NonComponent\CSMngnt\CSH323\CSSIP])
• Central signaling component failure - Invalid failure type. Unit id: [id], Type:
[NonComponent\CSMngnt\CSH323\CSSIP], Status:
[Ok\Failed\Recovered]
• Central signaling component failure - Invalid failure type
Central Signaling indicating Faulty status Central signaling failure detected in IP Network Service.
Central Signaling indicating Recovery
status
Central Signaling startup failure Central Signaling component is down.
Conference Encryption Error
Configuration of external database did not
complete.
Check the configuration of the external DB.
Could not complete MPM Card startup
procedure
Possible explanations:
• Unit loading confirmation was not received.
• No Media IP for this card.
• Media IP Configuration confirmation was not received.
• Unspecified problem.
Check the card slot and reset the card.
Could not complete RTM ISDN Card
startup procedure
The RTM ISDN card cannot complete its startup procedure (usually after
system reset).
Check the card slot and reset the card.
CPU IPMC software was not updated. Turn off the MCU and then turn it on.
Table B-1 Active Alarms (Continued)
Alarm Code Alarm Description