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Appendix J-Restoring Defaults
Polycom, Inc. J-5
• RMX 4000 - at the bottom right corner of the RTM IP 4000 card on the back panel.
Operations Performed Using a USB Device
The USB port of an RMX in Ultra Secure Mode can be used to:
• Restore the RMX to Default (Normal) Security mode (https http).
•Perform a Comprehensive Restore to Factory Defaults
• Perform an Emergency CRL (Certificate Revocation List) Update
Restore to Default (Normal) Security Mode
Restore to Default (Normal) Security Mode can be performed by either:
• Inserting a USB device such as a mouse or a keyboard into the RMX’s USB Port causing
it to exit Ultra Secure Mode and return to Factory Security Defaults mode. After
performing this procedure, Logins to the RMX use the http command and not the https
command.
or
• Inserting a USB key containing a file named RestoreFactorySecurityDefaults.txt.
To restore the RMX Default (Normal) Security Mode:
1 Insert a USB device or a USB key containing a file named
RestoreFactorySecurityDefaults.txt into the USB port of the RMX.
2 Power the RMX Off and then On.
3 Login using http://<Control Unit IP Address>.
Comprehensive Restore to Factory Defaults
Inserting a USB key containing a file named RestoreToFactoryDefault.txt and a lan.cfg file will
cause the RMX to exit Secure Mode and perform a Comprehensive Restore to Factory Defaults.
If a USB key containing no files is inserted no action is taken and the RMX remains in
Ultra Secure Mode.