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Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
H-12 Polycom, Inc.
Collaboration Server in the Office Communications Server” on page 7.
Configuring the Collaboration Server System
The required tasks are detailed in "Configuring the Collaboration Server for Microsoft
Integration” on page H-37.
Dialing to an Entry Queue, Meeting Room or Conference Using the
Matched URI Method
Once the Collaboration Server is configured for integration in the OCS environment (for
details, see "Configuring the Collaboration Server for Microsoft Integration” on page H-37), the
preferred dialing mode to the conferencing entities such as Meeting Rooms, conferences and
Entry Queues is direct dial in using the domain name defined in the OCS Static Routes. This
eliminates the need to register the conferencing entities with the SIP server and to define a
separate user for each conferencing entity in the Active Directory.
In such a case, after the first dial in, the conferencing entity will appear in the OC client
directory for future use.
To dial in directly to a conference or Entry Queue:
Enter the conferencing entity SIP URI in the format:
conferencing entity routing name@domain name
The domain name is identical to the domain name defined in the OCS Static Routes.
For example, if the domain name defined in the OCS static routes is lcs2007.polycom.com
and the Routing Name of the Meeting Room is 4567, the participant enters
4567@lcs2007.polycom.com.
Another dialing method is to register the Entry Queues with the SIP Server and create a user
for each Entry Queue in the Active Directory. In such a case, OC clients can select the Entry
Queue from the Contacts list and dial to the Entry Queue.
Make sure that when defining the Static Route it is pointing to the OCS pool and not to the
Collaboration Server directly.