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Chapter 21-Collaboration ServerAdministration and Utilities
Polycom, Inc. 21-61
To download MCU software files:
1 On the Collaboration Server menu, click Administration > Software Management >
Software Download.
2 Browse to the Install Path and then click Install.
Ping Collaboration Server
The Ping administration tool enables the Collaboration Server Signaling Host to test network
connectivity by Pinging IP addresses.
Guidelines
• The IP addressing mode can be either IPv4 or IPv6.
• Both explicit IP addresses and Host Names are supported.
•The Collaboration Server Web Client blocks any attempt to issue another Ping command
before the current Ping command has completed. Multiple Ping commands issued
simultaneously from multiple Collaboration Server Web Clients are also blocked.
Using Ping
To Ping a network entity from the Collaboration Server:
1 On the Collaboration Server menu, click Administration > Tools > Ping.
The Ping dialog box is displayed:
2 Modify or complete the following field
s:
3 Click the Ping button.
The Ping request is sent to the Host Name or IP Address of the Collaboration Server entity.
The Answer is either:
Table 21-26 Ping
Field Description
IP Version Select IPv4 or IPv6 from the drop-down menu.
Host Name or Address Enter the Host Name or IP Address of the network entity to be
Pinged.