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Access Navigator - Release 1.8 August 2003 16-5
Maintenance Procedures
Verify Equipment Status
Verify Equipment Status
1. Start management session, if not already logged on.
2. Display equipment status.
status equipment
A message similar to the following will appear, showing the equipment card slots, service status,
and Controller software version.
Equipment Status Version
--------- ------ -------
Controller A Active 1.70
Controller B Standby 1.70
DS1 Card 1 Installed 1
DS1 Card 2 Installed 1
DS1 Card 3 Installed 1
DS1 Card 4 Installed 1
DS1 Card 5 Installed 1
DS1 Card 6 Installed 1
DS1 Card 7 Card not installed
DS1 Card 8 Card not installed
NOTE: In a system with two Controller cards, one Controller will have “Active” status
and the other will have “Standby” status. A defective Controller card will have an
“Unknown” status, indicating that the card is installed but not responding.
Determine Which Replacement Procedure to Use
3. Observe status of Controller A and Controller B.
4. If both Controllers are “Installed,” go to Replace Protected Controller Card on page 16-6.
5. If one Controller is “Not Installed,” go to Replace Unprotected Controller Card on page 16-13.
6. If one Controller is “Unknown,” it is assumed that the Controller is defective. Go to Replace
Unprotected Controller Card on page 16-13.
7. If no status display appears, go to Replace Unprotected Controller Card on page 16-13.
NOTE: No status display can result from a loss of power or loss of management
connection. If power and connections are okay, then one or both controllers may be
defective, indicating that all provisioning data has been lost and must be re-entered or
restored from a backup file.