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Chapter 1 - Before You Begin
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Chapter 3 - Ad Hoc Conferencing and External Database Authentication
Describes Ad Hoc conferencing and external database authentication,
including different scenarios and authentication procedures. Includes
instructions on how to define Profiles and set up Entry Queues for Ad Hoc
conferencing.
Chapter 4 - AV Message Services and Greet and Guide Conferences
Describes the Greet and Guide mode and options. Includes step-by-step
instructions for setting up AV Message Services and Greet and Guide
conferences, and their monitoring and management.
Chapter 5 - H.243 Conferences
Includes step-by-step instructions for setting up and monitoring Cascading
conferences according to H.243. In addition, this chapter describes how to set
up and monitor the H.243 Chair Control (a part of the H.243 standard).
Chapter 6 - Using a Database
Describes the database file which must be registered in the ODBC of the
operator’s workstation during the installation procedure. Includes a
description of the registration procedure for both Access and SQL databases;
how to log into the Database Manager application; how to define and modify
databases and participant and general system defaults; how to set up
permissions and users.
Chapter 7 - Database Templates
Describes how to use the database tables and how to define conference and
participant templates.
Chapter 8 - Templates Handling
Describes the operations that can be performed using conference and
participant templates.
Chapter 9 - Call Detail Records (CDR) Utility
Includes the information required to view conference details. Describes how
to retrieve and archive the conference records, and how to export the records
to an external billing program.
Appendix A - CDR File Fields
Lists and briefly describes the CDR utility information fields.