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Chapter 2 - MGC Manager Overview
2-6
Multiple Switching Modes
Switching between video participants can be performed using these features:
• Voice activation
• Operator-force via the MGC Manager to and/or the MGC
WebCommander
• Selecting certain participant display windows as fixed and others as
voice-activated
• Lecture Mode and Lecture Show - The lecturer is viewed in full screen
by all conference participants, while the audience is “scanned” for the
speaker’s view.
• Presentation Mode - available in Continuous Presence conferences.
When the speaker’s presentation extends beyond a predefined time, that
speaker becomes the lecturer and the conference switches to Lecture
Mode.
You can select multiple switching options at the reservation stage or during
the On Going Conference.
IVR-Enabled Conferencing
The Interactive Voice Response (IVR) is a software module that automates
the connection process and lets participants and chairpersons perform various
operations during the On Going Conference. By combining the input of the
caller with the menu-driven scripts (DTMF codes), participants can call the
conference dial-in number and use a touch-tone telephone or the endpoint’s
remote control to interact with the conferencing system.
The Entry Queue Service is a subset of the IVR Service, and it can be used in
conjunction with IVR for routing dial-in participants. An Entry Queue
Service must be used in Ad Hoc (reservation-less) conferencing. This allows
callers to initiate an On Going Conference without prior scheduling, based on
conference parameters taken from a Profile that was assigned to the Entry
Queue. This service also enables the system to verify the participant’s right to
start an Ad Hoc conference or to join an On Going Conference. Using a set of
voice prompts, the system routes the callers from the Entry Queue to the
appropriate conference.