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MGC Manager User’s Guide - Volume I
5-23
Monitor Filter
Using the Monitor Filter feature, you can select to view only those
participants who have connection problems or require the operator’s
assistance. Participants may need assistance when:
• they are unable to connect to the conference
• manual dial-out is selected for a conference
• they have requested help
• they were placed on hold
• the line is noisy
• they are waiting in the Question and Answer queue
To display only those participants who require your attention:
1. Expand the On Going Conferences list.
2. Right-click the icon of the conference whose participants you want to
monitor, and then click Monitor Filter.
The Participants Monitoring Filter dialog box opens.
3. Select the check boxes to indicate the participant statuses that you want
to monitor. Clear the check boxes of the participant statuses that you do
not want to monitor. You can request to monitor any or all options.