MGC Manager User’s Guide - Volume I
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before its scheduled time and join the conference. Operators perform all
activities via the MGC Manager or the MGC WebCommander.
Participant Connection Types
Conference participants can call the conference (dial-in) or be called by the
system (dial-out) at the conference start or during the On Going Conference.
The method which participants use to connect to the conference influences
the definition of the conference and the required caller information.
A conference can include only dial-in participants, only dial-out participants
or both dial-in and dial-out participants.
Dial-out Participant
In a conference that includes only dial-out participants, each participant can
be called individually by the conferencing system and connected directly to
the conference. The connection process can be initiated manually or
automatically. In the manual mode, the operator or meeting organizer
instructs the conferencing system to call the participant. In the automatic
mode the system calls the participants one after the other. Alternatively, an
automatic dial-out mode (blast dial-out) can be performed by the system. In
this mode, the system calls all the participants and connects them to the
conference. In the manual or automatic mode, the meeting organizer/operator
defines the participant parameters - mainly his/her name and telephone
number. Usually, dial-out participants connect directly to the conference
without interaction with the IVR system.
Dial-in Participant
In a conference that includes dial-in participants, the participants can be
defined in advance and they are identified by their Calling Line Identifier
(CLI) number (ISDN) or IP address/alias (IP) once they connect to the
conference. The conference can include “anonymous”, undefined
participants. These participants were not defined by the operator/meeting
organizer prior to the conference start and are connected to the conference if
they have dialed the conference dial-in number and have entered the
appropriate password (if one was assigned to the conference). Conferences
that include “undefined” dial-in participants must be defined as Meet Me Per
In conferences without an active IVR Service, no operations can be performed
during the On Going Conference by participants or chairpersons.