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Chapter 5 - Monitoring Conferences
5-24
Table 5-6 describes the available categories of participant status that you
can filter and view in the Monitor pane.
Table 5-6: Participant Monitoring Filters
Filtering Option Description
Faulty Participant Participants who have problems connecting to the
conference, or cannot connect their video channel
(join the conference as Secondary), or whose
endpoint has lost its synchronization.
Participants
Requesting
Assistance
Participants who have requested the operator’s
assistance and are waiting to be assisted. In Attended
conferences, this option also includes the participants
who have to wait for the operator’s assistance to
connect to the conference.
Asked Question Participants who are waiting in the Q&A queue.
Noisy Line Participants whose audio channel is detected as
noisy. The system uses a special algorithm to identify
the endpoints that add background noise to the
conference. Noise on a line can be caused by a
variety of sources ranging from background noise,
faulty equipment and noises emanating from the line
itself.
Note: The Noisy Line Detection feature is enabled/
disabled in the “system.cfg” by defining the detection
sensitivity. For more information, see “Noisy Line
Detection and Automatic Muting” on page 5-30